Zapier vs Make in Automation Projects: Costs, Scale, and Maintainability – part 1/2
Automation is often presented as a quick win: connect a few tools, save time, reduce manual work. In reality, choosing the right automation platform is rarely that simple. Companies differ in size, process maturity, technical capabilities, and long-term goals — and...
Beyond Chatbots: How AI Voice Agents Are Transforming Customer Conversations
In the world of customer communication, voice still wins. While websites and apps handle much of the modern buying journey, when customers truly need help, they reach for the phone. But what happens when every line is busy, support agents are stretched thin, and...
