PAYMENT AND INVOICING POLICY
By providing your payment details and initiating a project with us, you acknowledge and agree to the terms outlined below
1. Initial Payment
2. Payment Authorization
It is essential to save your payment details in our system to facilitate seamless payment processing. We utilize secure platforms (Stripe, Airwallex or GoCardless) to manage payments and invoices, ensuring the safety of your financial information.
3. Project Budgeting
At the start of the project, we will provide you with an estimated budget for the initial phase. Our policy is to adhere closely to this budget, avoiding overages wherever possible. Should the need to exceed the budget arise, we will communicate this to you promptly for approval.
4. Final Payment
Upon completion of the project, your payment method will be charged for the remaining 90% of the project cost. This ensures that payment is only taken after we’ve delivered the project to your satisfaction.
5. Ongoing Projects
For any additional work after the completion of the first project, we typically bill on an hourly basis. However, we’re flexible and open to discussing fixed-price arrangements if preferred.
6. Invoicing
Invoices are automatically generated and sent to you following successful payment transactions. Should you encounter any issues with payments, please contact us immediately as this may affect project timelines.
