Automation rarely fails at the beginning. It usually does later — when a “simple workflow” surprisingly turns into a business-critical system. In Part 1, we explored Zapier and Make from a business and organizational perspective. In this part, we move into...
Automation is often presented as a quick win: connect a few tools, save time, reduce manual work. In reality, choosing the right automation platform is rarely that simple. Companies differ in size, process maturity, technical capabilities, and long-term goals — and...